Our Journey

Effective Date: 16/08/2019
At The ("Agency," "we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our digital marketing services ("Services").
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect

We collect different types of information depending on how you interact with us: Personal Information
We may collect personal information, including but not limited to:
• Name
• Email address
• Phone number
• Company name
• Billing address
• Payment information (e.g., credit card details)

Non-Personal Information
We may collect non-personal information such as:
• Browser type and version
• Device type
• IP address
• Pages visited on our website
• Referring websites or search queries
• Cookies and tracking data

How We Collect Information

We collect information through the following methods:
• Directly from you when you fill out forms, subscribe to our newsletter, contact us, or use our Services.
• Automatically through the use of cookies, web beacons, or other tracking technologies when you visit our website.
2. How We Use Your Information
We use the collected information for the following purposes:
• To provide and improve our Services: We use your information to deliver digital marketing services (e.g., SEO, PPC, social media management) and improve the performance of our website and Services.
• To communicate with you: We may use your contact information to respond to inquiries, provide updates, send marketing materials, and manage your account.
• To process payments: We use billing information to process payments for services rendered.
• To comply with legal obligations: We may need to use and disclose your information to comply with applicable laws or legal requests.
3. How We Share Your Information
We respect your privacy and will never sell your personal information. However, we may share your data in the following situations:
• With service providers: We may share your information with third-party service providers (e.g., payment processors, hosting providers, email marketing platforms) who help us provide and improve our Services. These service providers are required to protect your information and use it only for the purposes for which it was shared.
• For legal reasons: We may disclose your personal information if required by law, to comply with a legal process, or in response to a request from law enforcement.
• With your consent: We may share your information if we have your explicit consent to do so.
4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. If you wish to request the deletion of your data, please contact us at contact@thedigitalcafe.agency, and we will comply in accordance with applicable laws.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons and analytics tools) to enhance your user experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.
• Essential Cookies: These are necessary for the functioning of our website and services.
• Performance Cookies: These help us analyze website traffic and improve our website’s performance.
• Advertising Cookies: We may use cookies to display personalized advertisements based on your interests.
6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the following:
• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of marketing communications: You can unsubscribe from marketing emails or communications by following the opt-out instructions in those communications.
If you wish to exercise any of these rights, please contact us at contact@thedigitalcafe.agency
8. Third-Party Links
Our website or Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
9. International Transfers
If you are located outside of India, please be aware that your information may be transferred to and processed in India. By using our Services or providing your information, you consent to such transfers and processing.
10. Children’s Privacy
Our website and Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child under the age of 13, please contact us, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Digital Cafe Email: contact@thedigitalcafe.agency Phone: 8369704386 Address: Mazgaon, Mumbai